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How 2jbe Handles Your Personal Information

This Privacy Policy tells you exactly what data we collect when you open an account, make a deposit via JazzCash, Easypaisa, or Raast, and use our platform — and how we keep it secure.

Account data kept secureJazzCash, Easypaisa, Raast payment data protectedNo data sold to third partiesYour rights, clearly statedContact us to access or delete your data
2jbe How 2jbe Handles Your Personal Information
PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to access, correct, or request deletion of your personal data, contact our support team directly. We aim to respond to data-related requests as quickly as possible. For account-specific queries — including payment data tied to your JazzCash, Easypaisa, or Raast wallet — please have your account details ready when you reach out.

Team online

Email Support

Send your data request or privacy query to our support email. Include your registered account details so we can locate your record and respond accurately.

Live Chat

Open the live chat from your account dashboard to raise a privacy concern directly. Our team can confirm what data we hold and walk you through your options.

Account Settings

Some data preferences — such as communication settings and linked payment wallets — can be reviewed and updated directly inside your account profile on the platform.

DATA HANDLING PRACTICES

Security, Cookies, Retention and Your Rights

We apply security measures to protect your account data and payment records at rest and in transit. Cookies help us remember your session and keep the account experience consistent across visits. Data is not held longer than needed for operational or legal reasons. You have the right to ask what we hold about you.

Account Security

Your account credentials and linked wallet details — JazzCash, Easypaisa, Raast — are stored using industry-standard encryption. We do not store full payment PINs or passwords on our servers.

Cookies and Session Data

We use cookies to maintain your logged-in session and track which pages you visit. You can manage cookie preferences through your browser settings at any time.

Data Retention

We keep your data for as long as your account is active and for the period required by applicable financial and legal obligations. Once retention periods pass, data is deleted or anonymised.

Your Rights

You can request access to your personal data, ask us to correct inaccuracies, or request deletion where no legal obligation requires us to retain it. Contact support to start a request.

Common Questions About Your Privacy on 2jbe

These are the questions we hear most often about how we handle your data. If your question is not answered here, reach out to our support team through live chat or email.

We collect your name, contact details, and the payment method you register — such as JazzCash, Easypaisa, or Raast. Device and session data is also collected automatically when you access the platform.

Yes. Transaction references tied to JazzCash, Easypaisa, and Raast are stored with encryption. We do not retain full wallet PINs or authentication credentials on our systems.

We share data only with service providers that help us operate the platform — such as payment processors and security tools. We do not sell or trade your data to marketing companies.

We hold your data while your account is active and for any period required by financial or legal obligations in your jurisdiction. After that, data is deleted or anonymised.

Yes. Contact our support team via live chat or email and we will confirm what data we hold on your account and provide it to you in line with applicable data access rules.

Send a deletion request through email or live chat with your account details. We will action it where no legal or financial retention obligation prevents us from doing so.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.